SERVING AUSTIN SINCE 1979

100+ years of combined Experience

SEE WHAT CUSTOMERS HAVE TO SAY

ABOUT OUR LEADING GERMAN AUTO REPAIR SHOP IN AUSTIN

Find out why over 96% of clients say they would recommend German Auto Center to their friends and family.

German auto repair shop reviews are an essential way of determining if a service provider can live up to their claims. The Internet gives customers the ability to voice their opinion, so it’s easier other luxury car owners to find reliable, quality service. We’re happy to say that German Auto Center has received high marks across the board on Google+, Yelp and other social platforms.

The German Auto Center reviews you see here are verified by Demandforce to be from real customers. They provide the best insight on the level of service you can expect to get when you work with us.

Below you’ll find customer feedback on:

  • BMW service reviews
  • Audi service reviews
  • Mercedes service reviews
  • Porsche service reviews
  • Volkswagen service reviews
  • Mini Cooper Service reviews
Want to become a satisfied customer? Call us today to schedule an appointment or discuss how we can be of service.

German Auto Center

4.7Out of 5 stars

Overall rating out of 419 Google reviews

James Breeno
3 days ago

German auto serviced my 2023 Mercedes-Benz GLE 53 for the 40,000 mile schedule B Service. They were 25% of the price of Mercedes-Benz dealer. Oil, filters and brake fluid. It was easy to make an appointment and they were finished with my car in a few hours. Five stars

Alephio Sanchez-Martinez
5 days ago

I was referred here by coworkers who own German cars as well, and DIY. Cons: Scheduling and have to provide own transportation, desk operator forgets to return calls or followup. Pros: Pricing, efficiency, technical/mechanical expertise, and no hidden or unknown fees. The scheduling isn't a big deal when it's explained. Their website also mentions it so understandable. Also not an issue since when you are able to bring your vehicle in, the work is done for the most part, the same day. Transportation also not that much of an issue due to the pricing and the for the most part, same day turn-around. I came in to have the water pump, thermostat, and related system replaced due to this being a common known fail item on Audi. I had most of the parts, utilizing the upgraded kit. The work could've been done same day at a tenth of the price of the dealership. However, my kit had missing items and a wrong part. They informed me of this, and the new price was discussed. Overall price at a third of what it would've been. After everything said and done, parts got delivered fairly late the next day which I was made aware of but the work was able to be started and completed that following day. Everything said and done, totally satisfied and glad my fellow coworker made me aware of this place existence.

Steven Leslie
a week ago

Thanks for the great work on my Porsche 993.

Rhino 10
a week ago

I was recommended to this place by a close family friend. I was not disappointed. Chris knows his MB cars. I will be returning instead of the dealer and their high costs.

Dionne Estabrook
a week ago

Reliable, solid repair/service shop. Fair pricing and great quality work. Highly recommend for any German car owner.

russell hayes
2 weeks ago

Outstanding service from start to finish! They are real professionals!

Chris Merron
2 weeks ago

I really appreciate Chris and his teams dedication to customer service and their professionalism.

Amber Nichols
3 weeks ago

Exceptional service! Came highly recommended to me and exceeded my expectations. Better service and better pricing than any dealership I have ever used for service.

Neil Devgon
a month ago

Great, fast & curtious service!

Jim Rado
Edited a month ago

Car was taken care of to the minutest detail.

Mark Buzz
a month ago

After having two unpleasant experiences with the service department at Porsche Austin. I had to find a better way to get quality service at a realistic price. Chris and the team have done just that.

Jeremy Green
a month ago

I trust my MINI Cooper Clubman S to the care of German Auto. They always monitor my car's maintenance schedule and keep my car running tip top. The staff are highly professional and courtious.

Damon Osgood
a month ago

This shop is consistently excellent in terms of customer service and professionalism. They are honest and trustworthy, the kind of place you build a long term relationship with.

Clarence Jones
a month ago

Good place of business I recommend any German or foreign car this is the place . I talk to Brant and he took care of everything good person in must add. It wasn’t no hassle or nothing being over priced as the dealer would cost way more. All in all great place thanks German Auto

Perry Carrison
a month ago

I had the great good fortune of finding German Autoworks last year when I moved to Austin. Chris Wofford walked out to talk with me in my car. I’d visited four other possible garages to service my MB E300…none had the time of day to spend with me. Chris did. And it’s been to my benefit! The office staff, the mechanics and the prices are all what I want. They are all 100% authentic, skilled and friendly. Even this latest time when they missed that I needed my car back asap. I called and let them know it wasn’t ok for me to get it back later than 4. I had my car by 4 with a sincere apology. That’s what real people do.

Ejaz Ahmed
a month ago

Great service.!! I got my AWD fluid change .!! Very reasonable price when compared to dealership..they are very professional and gave my car back within a day.! Highly recommend for German cars

Dennis Dalton
a month ago

I would absolutely recommend these folks! I just moved to town from Dallas, and had a drivetrain issue on my 7-series. They were able to diagnose and complete repairs in a very timely manner, at an extremely reasonable cost. Chris and Andrew both had amazing communication throughout the process, and have immediately become my go-to shop. While I hope I don't have to see them often, I'll rest easy knowing whatever issues may arise, I'll be taken care of. They also went above and beyond to take a look at the entire car and let me know what may be an issue down the road, without any pressure at all to get it done that day. Love these guys!

Sompong Plangklang
2 months ago

The only efficient, honest , and straightforward that I can trust.

Klaus W
2 months ago

I have been taking my Audi to German Auto Center for years. Brant and the team there make me feel like I am part of their extended family. They are personable, professional, and polite. They clearly describe what needs to be addressed on my car. They work with me and accommodate my needs and circumstances as much as possible. I don’t know any place in Austin that even comes close.

Justin Kerr
3 months ago

Great service, communication and pricing. Will continue to use their services and recommend others do so as well!

Uriel Gallardo
3 months ago

Got my brake pads and rotors replaced here along with a full brake fluid flush, and the whole experience was smooth from start to finish. The team at German Auto Center is fast, honest, and really knows their stuff. They walked me through everything, kept me updated, and the car drives like new again. Pricing was fair, service was professional, and the quality speaks for itself. Definitely my go-to spot for anything German-car related. Highly recommend!

Maureen Nodland
3 months ago

Exceptional customer service, fair and honest staff, and unbeatable pricing on service.

Brandee Knox
4 months ago

We had a wonderful experience with German Auto Center. Special should out to Chris and Brant for all of their help and amazing customer service. They made the whole process so easy, were so responsive and proactive. Greatly appreciate all the effort!

Peter Awbrey
4 months ago

These guys are almost better than the Porsche dealership, the only difference is Porsche will give you a loaner (and coffee). But these Chris and Andrew will do the work for one third of what Porsche charges!

Christine Gonzalez
4 months ago

Excellent service. In and out when scheduled. Clear communication. I will be returning!

Meridith Barker
Edited 4 months ago

Love this place! Excellent customer service. Chris is a gem of a human. Honest and kind. I’m a loyal customer.

Sarkis Aznavuryan
4 months ago

Top notch services at unbeatable prices! Everyone is very knowledgeable and made sure my car got to running like new. Will be coming here again for future services.

Simon Lew
4 months ago

I trust my auto service to GAC. The team is professional, knowledgeable and pricing is fair. Customer service is exemplary!

Patti Luddington
5 months ago

First timer at German Auto and I will definitely be a returning customer. Brent provided excellent customer service and completed my 20k mile maintenance check in record time. I asked if Discount Tires next door could take a look at my tires because of a slow leak on my Audi and they repaired it with no extra charge. Unfortunately by the end of the day I was unable to pickup my car so Brent made sure to lock up my vehicle in their parking lot to keep it safe and secure until morning pickup. Great experience, I highly recommend German Auto Center.

James Pax
5 months ago

I’ve taken my 2023 Porsche Macan S here twice and the service has been excellent. The work has been professionally performed and my car was ready for me sooner than I expected. I will be back.

Diamond Chau
5 months ago

I brought my Audi a5 in after hydroplaning and hitting the right side, mainly needing a wheel alignment. After the first alignment, the steering still pulled to the right whenever the wheel was straight. I called them back and brought the car in again. The second time, they checked more thoroughly and found suspension issues and an electrical alignment problem. They took care of it and only charged me once, even though they worked on it twice. Now the alignment feels about 95% straight — not perfect like before the accident, but definitely much better than after the first visit. Overall, they were fair, honest about what needed fixing, and didn’t overcharge me. Took a couple tries, but I appreciate that they made it right.

Ram Kulanthaivelu
5 months ago

Excellent service as always! The team completed my annual maintenance efficiently and thoroughly, checking everything from fluids to brakes. They explained what was done and provided clear recommendations for upcoming needs. My Porsche runs like new again, and I appreciate their honest, professional approach. Will definitely be back next year - highly recommend their maintenance services to anyone looking for reliable auto care.

Drew Bagot
5 months ago

I have been coming to German Auto Center for a while now, but I have to say that, having been a few places in town, this is far and away the best service you will receive anywhere. Technically they are amazing, but actually doing right by their customers is what sets them apart. Keep up the great work, Chris and team!

Karin Szalontay
5 months ago

The appointment scheduling was easy to use. The team was able to assess the issue quickly and perform the work timely. They were very professional. I am very happy with the work and the process as a whole.

Helen Marak Walker
5 months ago

Chris is an amazing human. He is a skilled problem solver, a man of action, a man of his word, patient, kind and German Auto Center is lucky to have this good human as their GM. We recently had an issue with a Porsche repair completed by another company known to Chris. We were unsure how to handle the situation and sought out Chris's counsel. He quickly recognized and acknowledged our concerns and went way beyond by offering to help negotiate the negotiated resolution. We were so relieved to have him as our advocate. He advocated and got results. We are very grateful to Chris and the folks at German Auto.

Dave Ruback
5 months ago

German Auto Center has been great with my 2019 VW Atlas. They’ve handled some tricky, hard-to-diagnose issues with a pragmatic approach—never rushing to unnecessary repairs or running up the bill. Brant, the service manager, has been especially helpful with clear communication and flexibility throughout the process. Highly recommend them to other VW owners, especially if your only experience has been with the dealership.

Debbie Baker
5 months ago

Amazing service every time!

molly chadwick
5 months ago

Knowledgable, efficient, honest, communicative, thorough. Great overall experience. Even brought me to work after I dropped off my car.

Annabeth Kane
5 months ago

GAC was able to diagnose an almost impossible issue with my X5. The entire team was communicative and thorough and I will never take my imports anywhere else. Highly Recommend!

Kevin Crozier
Edited 6 months ago

Chris and his team do a great job with our cars! Always completed on time!

Craig Matlock
6 months ago

This review is on the heels of my 3rd visit to German Auto and I’m out of words for how good they’ve been to me. I’ve experienced 3 freak occurrences and they’ve come through in the clutch every time, but this most recent is the one I’m here to talk about. In black and white, my car gave me a not so favorable fallback, so I did the usual routine of reaching out to them and setting up an appointment to get my darling looked at. The code produced via an ODB reader showed as some pretty pricey damage to some of the more vital components in my whip. The initial estimate was $2500+. It wasn’t going to feel good coughing up that much dough, but if it had to be done it had to be done. In the midst of getting to aforementioned components, they discovered it wasn’t as severe as they thought but merely corroded wires due to rodent nibbles. The discovery saved me more than half of the estimate and my darling is running smooth again. They could have easily finessed me as I wouldn’t have known any different, but to see how they lead with integrity just really sold me on the greatness of this shop. Now while I don’t hope to have to see a shop soon, should I have to, they have me for life. Thank yall so much. Shout out to my man Chris for always being communicative and helpful.

steve larkin
6 months ago

Chris is the best! Knows his stuff! Honest and efficient! Takes care of my families Beemers!

Patricia Gregg
Edited 6 months ago

This place is the place to take your car for repairs. I have taken my car to German Auto Center for years and have consistanly had excellent customer service as well as excellent car service. Hands down a 10 out of 10!! Chris is the absolute best!

Josh Brown
6 months ago

Very knowledgeable and extremely well priced. Had them put some mods in on my car and am more than happy with how it turned out. absolutely coming back for more!

Megan K
6 months ago

They quickly repaired a mount on my BMW’s engine and I am impressed with all of their employees!

David Pugh
6 months ago

I can't recommend GAC highly enough! I went to them for a second opinion about a very costly repair recommendation from the dealership, and it turned out to be completely unnecessary. With quick, honest, and affordable service, they've earned a customer for life!

Mykhailo Dubeniuk
7 months ago

Перше місце в аустині де мене не спробували заскамити. Дякую за сервіс. Буду повертатися сюди кожного разу

David Cardus
Edited 7 months ago

I have been taking my Porsche to German Auto Center for the past 5 years. Chris is an outstanding individual. He is very prompt with his follow up and only recommends what is needed to keep my Porsche running smoothly. I highly recommend their services.

Hema Vadodaria
7 months ago

German Auto Center was very quick with my Audi’s brake flush and did a great job! Friendly service as well! I will definitely go back there to service my Audi!

Todd Vanlangendonck
7 months ago

Excellent service and easy to work with. I had complete engine replacement on my Audi Q7 and Andrew and Brandt were great to work with.

Patricia Albright
8 months ago

A friend recommended German Auto when my dealer gave me an outrageous quote for brakes. It was super easy to get another opinion/quote using their website which ended up being way less expensive. Kicker is that once I dropped off my car, they called to tell after a more thorough inspection, my brakes didn’t need replacing yet. I couldn’t be more grateful to hear this news. I will definitely take my car back when the time comes. I can’t recommend these honest guys enough! Thanks German Auto Center!

Joan Moran
8 months ago

German Auto Center is a truly professional establishment, specializing in BMW and Volkswagen. The customer service was excellent - friendly and first class. The directions to customers was first rate - courteous and specific. I was very happy to be referred to this establishment by a customer. Thank you all! My 2017Volkswagen Golf drives like a new.

Steve
Edited 8 months ago

I have been doing business with Chris and German Auto for a few years now. Hands down the absolute best shop/mechanics in town. It is extremely hard to find honest people in that industry. You can rest easy when you leave your car with German Auto. They are always honest and will work with each customer. I just wish they had more locations only because I want to see them grow and drown out some of these rip off artist here in Austin. Ask for Chris, dudes a modern day Harry Potter and makes the magic happen with your car.

Alon Ytshaky
8 months ago

Very professional very reasonable with the prices very quick on the job definitely recommend to anybody that has a BMW I had the name for that was worked on yesterday they did an amazing job the owner was very kind and explain everything to me definitely recommend it and definitely have me has a new customer thank you

Anna Schwarzbach
8 months ago

The team at German Auto Center is outstanding! I’m especially grateful to Chris Wofford—he’s consistently helpful, honest, transparent and extremely knowledgeable. He sets clear expectations and follows through every time. This is my go-to place for all service and repair needs on my BMW X3. I have no plans to take my car anywhere else.

Phil Harrison
8 months ago

The team at German Auto Center did an incredible job with the performance upgrades on my new BMW M3. Some custom work was required and they did a perfect job with the installation. The customer service and expertise was excellent. It’s great to know that there’s an auto center that specializes in my type of car that I can rely on in the future.

Lynne S
9 months ago

German Auto is my go-to place for car repairs. As a woman, dealing with car trouble can be intimidating, but the staff here make it easy — they’re knowledgeable, professional, and treat you with respect. Their pricing is fair, and I’ve never felt pressured or upsold. I brought my 2011 BMW in a couple of times last year as it started having more and more issues, and each visit was smooth and honest. Just wanted to finally leave a review to show my appreciation. This is definitely where I’ll be going for any future car problems!

Hazel Del Fierro
9 months ago

I’m so grateful I was referred to German Auto Center! After visiting two other shops and getting different diagnoses each time, it was a relief to finally find a team that truly knew what they were doing. Brant took the time to clearly explain everything my car needed and kept me informed throughout the entire process. Thank you all for the excellent service and for getting my car back in shape!

Rodrigo Concepcion
9 months ago

I cannot thank Chris and Andrew enough. From the moment I reached out to them via email wanting to do a few mods, to bringing up some dents I had and hoping they could be fixed with PDR, and it turning into an insurance fix at Berli's, they managed it from start to finish with complete professionalism and care. I knew my car was in good hands. I feel like I got lucky with how everything turned out and how they interfaced between the body shop and me to get my car fixed up, and back in my hands as fast as they could. They had amazing and timely communication! I will continue to bring my car here for any future mods, and I HIGHLY recommend this place to anyone looking to do cool stuff to their cars. They went above and beyond to help me get my dents fixed, and did an amazing job installing the new lights, spoiler, and Valvetronic exhaust system. I could not be happier with bringing my vehicle to German Auto Center!!!!! Thank you Chris, Andrew, and the whole team behind this awesome place. Expect to see me around more!

Elodie Tusac
9 months ago

They went above and beyond to make sure they get the best price for my car’s service and parts. They were extremely fast and very kind and helpful. Would highly recommend!

Brother's Alignment
9 months ago

I couldn’t be happier with the exceptional service I received! The team was professional, efficient, and truly went above and beyond. A special shout-out to Brant, who was incredibly helpful, knowledgeable, and made the entire experience seamless. Thank you for such a positive experience, I’ll definitely be returning and recommending you to others!

Bryce Garoutte
9 months ago

Had a fantastic experience with German Auto Center on my Porsche. They quickly diagnosed and resolved a minor issue that another well-known Porsche specialist couldn’t figure out and wanted to charge over $1,000 just to diagnose. Best part? German Auto Center did it for free, with a same-day turnaround, and provided clear, objective advice on future maintenance. I won’t be going anywhere else.

Dirk Early
Edited 9 months ago

Clearly know their German cars. They have been great to work with and good price for the level of service. Highly recommend.

Craig Hunter
9 months ago

Go service completed before commitment

Angella Jones
9 months ago

German automotive did a great Service job on my Audi. They were professional, got the job done in a timely manner for a fair price.

Jessica Philpot
9 months ago

Absolutely thrilled with my experience at German Auto Center! From start to finish, their communication was top tier — clear, prompt, and honest every step of the way. The staff is incredibly friendly and made me feel completely at ease, which is rare in the world of auto repairs. They took the time to explain the issues and walked me through my options without pressure. On top of that, their pricing was more than fair for the quality of service provided. It’s refreshing to find a shop that values integrity and customer service. Highly recommend — this is my go-to from now on!

Lily C.
Edited 10 months ago

Fantastic service and reasonable pricing! Chris and everyone there are friendly and courteous.

Phillip Chang
10 months ago

Love this place. Great service at great prices from an honest and knowledgeable service team! I recommend German auto center constantly! I’ve taken them Porsches and BMWs and they’ve always taken excellent care of me.

Bmax24
10 months ago

Chris is the man !!! Awesome customer service and quality !!!!! Would take my m2 to no one else

James Fieglein
10 months ago

Very competent

Tim Hennessey
10 months ago

As a German Auto Center client for over five years, I am comfortable providing a very positive review...I normally do not do reviews. German Auto Center is technically very competent. My Mercedes AMC ML 63 is a complicated vehicle and German Auto Center exceeds technical expectations. With that said, the front desk is equally impressive. Chris and his team have all the customer service skills, but it is the front desk honesty and straight talk that separates German Auto Center from the others (in my mind). I would not trust that car with anybody else.

Karen Dee
10 months ago

Outstanding customer service. I have a complicated issue. Chris took a lot of time talking to me. Ive found my new BMW repair shop. I highly reccomend this business.

nick hardin
10 months ago

Brant and the team do great work, very professional and communicative throughout.

Teryn P Cazal
10 months ago

Brandon was so kind and helpful! I will be taking my car here from now on!

Michael
10 months ago

Chris and Andrew were great. I brought in my new to me 987 Cayman S and they did a fantastic job flushing all the fluids, changing the spark plugs, and fitting new tires.

Nancy McKinzie
10 months ago

When I moved to Austin, finding German Auto Center was an answer to prayer! It gives me peace of mind to have found mechanics that I can trust and, I feel, who treat me like they'd treat their own family. They provide friendly service -- shout out to Brant! I'm a returning customer, because they've done a superb job on my Audi Q7 diesel and have gone above and beyond to stand behind their work and their word.

German Auto Center

Our usual response time for quotes is 1-2 business days. If you need a quicker repair, please schedule an appointment. We'll offer estimates for your approval before proceeding with repair. Please understand that we only provide quotes for 2010 or newer vehicles. Older vehicles can have unpredictable repair costs. Thank you for your understanding.

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You can easily find your VIN on your vehicle insurance card, registration documents, driver-side dashboard, or driver-side door jamb.